# Door Intercom > Symcon documentation · English · generated on 2026-09-26 > Index: https://www.symcon.de/en/llms.txt Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/ _Requires Symcon >= 8.0_ > **Note:** The door intercom module is a paid extension that can be purchased for any existing Symcon license in the [Shop](https://www.symcon.de/en/shop/enterprise/ips-extension-doorip/). The door intercom module can be tried out free of charge with any Symcon license. ### functional scope - Support for Direct SIP and SIP with registration on PBX - Intercom with SIP-compatible door stations - Choice of audio/video, audio only or audio with external video (RTSP) - Forward video from door station or RTSP to visualization (web + app) - Audio incl. intercom from door station to visualization (web + app) and back - Also supported via the Connect service - Support for multiple parallel calls with different door stations - When it rings, a dialog is displayed and it can be accepted or rejected - The visualization can be used as a telephone that can be called - If only audio is available, an RTSP stream can be specified as an external video source - State variables (wait, ring, speak) - Variables can be configured with a value as an action - Notifications and calls are also displayed for open objects and in the settings. - A ringtone is played in the visualization when a call is received - Calls are displayed when notifications are opened ### Necessary technical parameters - SIP: Direct SIP or SIP on with registration on a PBX - Video: H264 (VoIP/SIP or RTSP as external source as with the streams) - Audio: G711 (PCMA, PCMU) ### Setup - Create a new instance called "Door Intercom". This must be in the visible area of the visualization so that the call is correctly routed to the visualization. - When the doorbell rings, "sip:symcon_12345@192.168.1.5:5060" must then be called, for example - When logging on to an external PBX, all incoming calls are forwarded to the visualization ### device-specific setup - [2N](door-intercom.md) - [FANVIL](door-intercom.md) - [DoorBird](door-intercom.md) - [FRITZ!Box](door-intercom.md) #### Configuration page | Name | Description | | ------------ | ------------------------------------------------------------------------------------- | | Active | Activates the module | | Mode | Direct SIP or SIP with registration | | Domain | Only for SIP with registration | | User name | The user name to be used for the login | | AuthID | Only visible for SIP with registration | | Password | Password can be left blank for less secure authentication | | Tracks | Audio/Video, Audio only, Audio with external video | | Media Stream | With external video, a stream can be selected here that is displayed during the call. | | Actions | Actions can be executed directly on the call screen | ### Actions | Field | Description | | ------ | ------------------------------------------------------------- | | Name | The text that is displayed on the button in the visualization | | Action | The variable to be switched or the action to be executed | | Value | The value to which a selected variable should be set | ### status variables | Name | Type | Description | | -------------- | ------- | --------------------------------------------------------------------------------------------------------------------- | | Call list | String | JSON-encoded list of recent calls that can be displayed in the visualization | | Do not disturb | Boolean | If active, no dialog is displayed in full screen when a call is received. The call can still be answered via the tile | | Doorbell | Integer | Doorbell status | (0: Waiting, 1: Ringing, 2: Speaking) | | Missed calls | Integer | Number of missed calls. Are displayed with in the tile | ### visualization The door intercom system has its own display in the visualization. A list of past calls is displayed in the tile. ![Doorip tile](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/b6b0829340-1790424938/doorip-tile.png) When the Door Intercom instance is called, a dialog is displayed to accept or reject the call. ![Visu represantation](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/6e6cda78e6-1790424938/visu-represantation.gif) Once the connection has been established, the configured actions can be executed from the dialog. ![Doorip cam](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/7f3fa144bd-1790424938/doorip-cam.jpg) > **Note:** Internally, the integration of the door stations has the code name: DoorIP ## Device list Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/device-list/ ### Supported components > **Note:** In general, all door stations that support SIP should be integrable. We guarantee functionality with the following components. The [Support](https://www.symcon.de/en/contact-us/#Door%20Intercoms) supported, should the setup of other devices cause difficulties. | System | Description | | ------------ | ----------- | | 2N IP Verso | | | 2N IP Style | | | 2N IP One | | | FANVIL I10SV | | | DoorBird | | ## 2N Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/2n/ ### Settings in the 2N interface - Domain: The IP address of the 2N - Proxy address: The IP address of the Symcon server - Display Name and Phone Number can be freely selected. ![2n account](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/2n/e2013dfd64-1790424938/2n-account.png) - Use sendrecv Attribute for Video: Activated ![2n sendrecv](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/2n/7273d2df3d-1790424938/2n-sendrecv.png) - The codec settings must be set as follows ![Extended codec settings](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/2n/a7fc12731a-1790424938/extended-codec-settings.png) ![User phone number](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/2n/e954d3cc43-1790424938/user-phone-number.png) - User Phone Numbers → Number 1: UserNameFromIntercomInstance@IPfromSymconServer:5060 - In the example: sip:symcon_28735@172.17.31.170 The previously configured user must be called when the bell is pressed. ![Quick dial buttons](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/2n/b599986c6a-1790424938/quick-dial-buttons.png) ## DoorBird Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/doorbird/ ### Settings in the Doorbird interface - Expert setting → SIP settings → ONLY enter the SIP user. In this case "symcon_28735" > **Note:** No other settings must be set for Direct SIP to work correctly - Favorites → SIP numbers → Add → Name SYMCON-Direct → SIP address: UsernameFromDoorIntercomInstance@IPfromSymconServer. In this case symcon_28735@172.17.31.170 - Key configuration → Settings → Key → Store the "SYMCON-Direct" favorites - If the button configuration item does not exist, the setting is located in Expert settings → Schedule for doorbell → SIP call ### Settings in the Door Intercom instance - Mode: Direct SIP - User name: symcon_28735 - Password: *leave empty* - Tracks: Audio/Video ## FANVIL Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/fanvil/ Update the firmware. Tested with 2.12.48.14 ### Settings in the web interface Username/Display: Can be freely selected Server Address: The IP address of the Symcon server ![Fanvil register settings](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/fanvil/f7a33c0c19-1790424938/fanvil-register-settings.png) - Dial Without Registered: Activated ![Fanvil basic settings](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/fanvil/ae2ece12ee-1790424938/fanvil-basic-settings.png) #### Function Key Settings - Type: Memory Key - Name: Can be freely selected - Value: User name in the Door Intercom instance ![Fanvil funciton keys](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/fanvil/daba17716d-1790424938/fanvil-funciton-keys.png) ## FRITZ!Box Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/fritz-box/ Telephones registered in the Fritzbox can call Symcon. Only audio transmission is supported. ### Settings in the FRITZ!Box A new telephony device with the following settings must be added: ![Fritz add step 1](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/fritz-box/51e0cd8fb0-1790424938/fritz-add-step-1.jpg) ![Fritz add step 2](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/fritz-box/e1db29f74e-1790424938/fritz-add-step-2.jpg) The user name corresponds to that in the Door Intercom instance. ![Fritz anmeldetaten](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/fritz-box/aca5cb112e-1790424938/fritz-anmeldetaten.jpg) ### Settings in the Door Intercom instance ![Fritz instanz](https://www.symcon.de/media/pages/service/dokumentation/modulreferenz/geraete/tuersprechanlagen/fritz-box/e098c9c548-1790424938/fritz-instanz.jpg) ## DoorIP_Accept Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/doorip-accept/ `void DoorIP_Accept(int $InstanceID)` _Requires Symcon >= 8.0_ **Parameters** - `$InstanceID` (int): ID of the instance of the device to be switched **Returns** (void): If the command could be executed successfully, the result is __TRUE__, otherwise __FALSE__. ID of the instance of the device to be switched **Example** ```text DoorIP_Accept(12345); ``` ## DoorIP_Decline Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/doorip-decline/ `void DoorIP_Accept(int $InstanceID)` _Requires Symcon >= 8.0_ **Parameters** - `$InstanceID` (int): ID of the instance of the device to be switched **Returns** (void): If the command could be executed successfully, the result is __TRUE__, otherwise __FALSE__. ID of the instance of the device to be switched **Example** ```text DoorIP_Decline(12345); ``` ## DoorIP_SendDTMF Source: https://www.symcon.de/en/service/documentation/module-reference/devices/door-intercom/doorip-senddtmf/ `void DoorIP_SendDTMF(int $InstanceID, string $Digits)` _Requires Symcon >= 8.0_ sends DTMF characters on the current connection. **Parameters** - `$InstanceID` (int): ID of the instance of the device to be switched - `$Digits` (string) Characters to be sent as DTMF > **Note:** Only these characters are allowed: 0-9, *, # **Returns** (void): If the command could be executed successfully, the result is __TRUE__, otherwise __FALSE__. Characters to be sent as DTMF > **Note:** Only these characters are allowed: 0-9, *, # **Example** ```text DoorIP_SendDTMF(12345, '*123#'); ```